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PRIVACY POLICY

DISCLAIMER
At Madge Goods we recognize that the privacy of all personal information is important to individuals. All information collected for Madge Goods is for the sole purpose and use of Madge Goods. Madge Goods collects information in an effort to enhance the customers’ shopping experience and to share with our customers information about our promotions and products. 

The below terms and conditions apply to this site www.madge.com.au. By using, browsing or accessing this website you acknowledge and agree to be bound by these terms and conditions. Madge Goods (ABN…..) reserves the right to amend or update the terms and conditions at any time without providing any prior notice to you.

This website is operated by Madge Goods and is referred to as “Madge Goods”, “Madge”, “we”, “us”, and “our”. If you require any clarification of these terms and conditions, or have any further questions about any of our customer service policies please email us at: hello@madge.com.au. 

USE AND COLLECTION OF PERSONAL INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may disclose your personal information when you ask us or we believe we are required to do so by law.

Email marketing: With your permission, we may send you emails about our store, new products and other updates. You can choose to opt out of these emails at any time by using the Unsubscribe instructions provided in such communications or by contacting us hello@madge.com.au.

CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@madge.com.au or mailing us at: Madge Goods 241 Australia Street, Newtown, NSW, 2042, Australia

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Madge Goods offers the following payment options: Pay Pal, Visa, Visa Debit, MasterCard, MasterCard Debit and American Express. The charges for any transactions made on this site are only debited from your card once the Checkout process is complete. 

Purchasing:
When you place an order to purchase a product on our website www.madge.com.au your order represents an offer to us to purchase a product at the price stated on our website. Your offer to purchase is accepted when your credit card is charged and an email confirmation will be sent to your nominated email account confirming the details of your order. The contract will be filed. For security your order data is not accessible via the internet. We keep this data in confidence according to our privacy policy. All items offered on our website are subject to availability.

Cancellation:
Madge Goods reserves the right to cancel your order if there is a problem with stock and/or it appears that the payment might be fraudulent. If so we will refund your card as soon as possible. You are not permitted to re-sell Madge Goods products to a third party without prior written consent from Madge Goods.

No order may be cancelled, modified or deferred without the prior written consent from Madge Goods. If such consent is given it is at Madge Goods election, subject to Madge Goods being reimbursed for any losses, including loss of profits and paid a cancellation fee (being not less than 20% of the invoice price of the goods).

Currency:
All prices shown on the Madge online store are in Australian dollars (AUD). All payments are billed in AUD. Currency conversions are set by your bank and any charges further to this will be made by your bank. Madge Goods reserves the right to change pricing at our discretion and without notice.

All prices are inclusive of GST (10%) for Australian customers. Prices for all International orders are GST exclusive; however all International orders include a 10% service and handling fee. This fee exists to cover higher costs associated with offshore orders. 

Title:
Legal and beneficial ownership of the Goods will not pass to the Customer until such time as the Goods have been paid in full in cash or cleared funds.

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Google Analytics: This website uses Google Analytics, including Demographics and Interest Reporting, to help us learn about who visits our site in an effort to enhance customers' shopping experience and improve the performance of our operations. Google Analytics uses first-party and third-party cookies to track visitor interactions with our site. Google collects this information anonymously without identifying individual visitors. You can opt out of Google Analytics without affecting how you use this site. For more information, visit this Google page.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 COOKIES
We may use technology to track the patterns of behavior of visitors to our website. This can include using a “cookie” which would be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Madge Goods is not directed at children under 13 and does not knowingly collect any personal information from children under 13.  

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

COPYRIGHT
You must comply with all proprietary and copyright notices on this site and all are subject to copyright. The information on this site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia). All designs and images displayed on www.madge.com.au website are subject to copyright and must not be copied or used without our permission. Any breach of copyright will result in appropriate action being taken.

INTELLECTUAL PROPERTY
All intellectual property rights in the website including the logo, graphics, text, photographs, designs and products are owned by “Madge Goods” and are subject to copyright and other intellectual property rights held by Madge Goods. You may not copy, reproduce, modify, distribute or display any part of this website or products without prior written permission. The entire content of this website is copyrighted under copyright laws.  

TRADE MARK
Madge Goods is a registered trade mark and may not be used without the express permission of Madge Goods.

DISCLAIMER
The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Madge Goods reserves the right to change any detail on the website at any stage, including prices.

LIMITED LIABILITY
These Terms do not affect the rights, entitlements and remedies conferred by the Trade Practices Act 1974. Madge Goods is not subject to, and the Customer releases Madge Goods from any liability (including but not limited to consequential loss or damage) because of any delay in delivery or fault or defect in the Goods. The Customer acknowledges that Madge Goods is not:

- responsible if the Goods do not comply with any applicable safety standard or similar regulation; and

- liable for any claim, damage or demand resulting from such non-compliance

 If any statutory provisions under the Trade Practices Act 1974 or any other statute apply to the contract between Madge Goods and the Customer (Contract) then, to the extent to which Madge Goods is entitled to do so, the Madge Good’s liability under the statutory provisions is limited, at the Madge Goods option, to:

- replacement or repair of the Goods or the supply of equivalent Goods; or

- payment of the cost of replacing or preparing the Goods or acquiring goods; and in either case, Madge Goods will not be liable for any consequential loss or damage or other direct or indirect loss or damage. 

CUSTOMER SERVICE
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@madge.com.au or by mail at Madge Goods

Re: Privacy Compliance Officer
241 Australia Street, Newtown, NSW, 2042, Australia

 

Last Updated: 01/01/2017 

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